Duration: 6 weeks

Description: Navigate the ethical landscape of generative AI, highlighting the importance of recognizing and mitigating biases that can emerge in AI-generated content.

• Week 1: AI in Modern Business Ecosystems
• Week 2: Identifying Opportunities for Process Enhancement
• Week 3: Implementing AI Solutions: Challenges & Strategies
• Week 4: Monitoring and Evaluating AI Impact
• Week 5: AI in Customer Experiences and Services
• Week 6: AI Ethics in Digital Transformation

Learning Objectives:

• Describe the role of AI in today's business environments.
• Analyze the competitive advantages AI can offer to businesses.
• Identify areas within business operations that are suitable for AI-driven improvements.
• Explain how AI can revamp traditional processes to achieve greater efficiency.
• Evaluate potential challenges in deploying AI solutions.
• Design a strategy for successful AI project execution.
• Appreciate the importance of assessing AI's effectiveness regularly.
• Apply tools and frameworks for monitoring and evaluating AI's impact in real-world scenarios.
• Demonstrate how AI can transform customer interactions and service provisions.
• Construct AI-driven solutions tailored for enhancing customer experiences.
• Discuss the ethical considerations and challenges of using AI in business transformations.
• Evaluate the societal and business implications of decisions made while employing AI.